Chicago Entrepreneurs and the Pivot

The “iterative, agile process” begins with identifying needs and opportunities, and then offering solutions. Read more here... 


Social Media Communication, second edition

Social Media Communication: Concepts, Practices, Data, law and Ethics, second edition (2018) is available now for instant download. Or, please consider the book!

Social Media Engagement Metrics

Organizations may be able to measure what really matters in their unique situation. Read more at HuffPost...